Terms & Conditions

Version: 1.0  |  Last Updated: 30 July 2026

Please read these Terms & Conditions carefully before registering an account or using any service offered on energy-nyerogep.com (hereinafter referred to as the “Website”, “Platform”, or “Energy Casino”). By creating an account, making a deposit, or using any feature of this Platform, you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions.

These Terms & Conditions are complemented by our Privacy Policy and our Responsible Gaming Policy, which are incorporated herein by reference and form an integral part of the overall agreement between you and Energy Casino.

1. Introduction & Acceptance

1.1. Contractual Relationship

These Terms & Conditions (“Terms”) govern the contractual relationship between Energy Casino (the “Operator”, “We”, “Us”, or “Our”) and any individual (the “Player”, “User”, “You”, or “Your”) who accesses or uses the Website and its services, including casino games, promotions, tournaments, and associated features.

1.2. Acceptance of Terms

Access to and use of the Platform is conditioned upon Your acceptance of these Terms. Your acceptance occurs when You:

• Click the “I Agree” or “Register” button during the account registration process;
• Log in to Your existing account after these Terms have been updated;
• Access or use any part of the Website following publication of these Terms.

If You do not agree with any provision of these Terms, You must immediately cease using the Platform and close Your account.

1.3. Modifications

Energy Casino reserves the right to amend, update, or replace these Terms at any time. Material changes will be notified to You via the email address registered to Your account and/or via a prominent notice on the Website. Your continued use of the Platform after the effective date of any modification constitutes Your binding acceptance of the revised Terms. It is Your responsibility to review these Terms periodically.

1.4. Language

These Terms are published in English. In the event of any conflict between translations and the English version, the English version shall prevail.

2. Definitions

For the purposes of these Terms, the following capitalised terms shall have the meanings set out below:

• “Account” means the individual registered account opened by a Player on the Platform.
• “Balance” means the total of real-money funds held in a Player’s Account at any given time.
• “Bonus Funds” means any promotional credits, free spin winnings, or other non-cash incentives credited to a Player’s Account.
• “Cooling-Off Period” means a temporary suspension of gaming activity requested by a Player for a defined duration.
• “Games” means all casino games, table games, live dealer games, virtual sports, and any other gambling products available on the Platform.
• “KYC” (Know Your Customer) means the identity and age verification process required of all Players.
• “Real Money Play” means any wagering activity conducted using funds from the Player’s real-money Balance.
• “RNG” means Random Number Generator, the certified software mechanism used to ensure fair and random game outcomes.
• “Self-Exclusion” means the voluntary exclusion of a Player from the Platform for a defined or indefinite period.
• “Wagering Requirement” means the total amount a Player must wager before Bonus Funds can be converted to withdrawable real-money funds.
• “HUF” means Hungarian Forint, the primary local currency of the Platform.
• “EUR” means Euro, which may be accepted as an alternative account currency.

3. Eligibility & Registration

3.1. Minimum Age

The Platform is strictly available to individuals who are 18 years of age or older. By registering an account, You confirm that You have attained the age of 18. We reserve the right to request proof of age at any time and to suspend or close any Account where age eligibility cannot be verified. Any winnings obtained by an underage player shall be forfeited immediately and permanently.

3.2. Geographic Eligibility

You are solely responsible for ensuring that Your use of the Platform complies with all applicable laws and regulations in Your jurisdiction of residence. Energy Casino does not represent or warrant that use of the Platform is legal in all jurisdictions. Players from jurisdictions where online gambling is explicitly prohibited by local law are not permitted to register or play.

3.3. Registration Process

To access Real Money Play, You must create an Account by providing the following information accurately and completely:

• Full legal name (first and last name);
• Date of birth;
• Residential address (including country and postcode);
• Valid email address;
• Mobile telephone number;
• Chosen username and secure password.

You warrant that all information provided during registration is accurate, truthful, and up to date. Failure to provide accurate information may result in Account suspension or permanent closure.

3.4. One Account Per Player

Each Player is permitted to hold only one (1) active Account on the Platform. The creation of multiple accounts (“duplicate accounts”) by the same individual is strictly prohibited. If duplicate accounts are detected, Energy Casino reserves the right to close all additional accounts, withhold bonuses received through duplicate accounts, and, in cases of suspected abuse, withhold any and all funds held in those accounts pending investigation.

3.5. Know Your Customer (KYC) Verification

Energy Casino operates a strict KYC process in compliance with applicable anti-money laundering (“AML”) and counter-terrorist financing (“CTF”) obligations. You may be required to provide one or more of the following documents at any time:

• Proof of Identity: Government-issued photo ID (passport, national identity card, or driving licence);
• Proof of Address: Utility bill, bank statement, or official correspondence dated within the last three (3) months;
• Proof of Payment Method: Copy of the payment card, screenshot of the e-wallet, or bank statement confirming ownership;
• Source of Funds / Source of Wealth: Documents demonstrating the legitimate origin of funds used for gambling.

Withdrawal requests may be withheld until KYC verification is satisfactorily completed. We reserve the right to close an Account and return deposits if a Player fails to provide the required documentation within a reasonable timeframe.

3.6. Account Security

You are solely responsible for maintaining the confidentiality of Your login credentials. You must not share Your username or password with any third party. Energy Casino will not be liable for any loss resulting from unauthorised access to Your Account due to Your failure to maintain the security of Your credentials. You must notify us immediately at [email protected] if You suspect unauthorised access.

4. Account Management

4.1. Account Currency

Players may choose HUF or EUR as their Account currency at the time of registration. The Account currency cannot be changed after registration. All Bonus Funds, Wagering Requirements, and transaction limits are denominated in the Account currency.

4.2. Account Verification Obligation

Energy Casino may require verification before allowing deposits, withdrawals, or gameplay. We reserve the right to suspend or place temporary restrictions on Accounts that are pending verification.

4.3. Inactive Accounts

An Account is considered inactive if the Player has not logged in for a consecutive period of twelve (12) months. Energy Casino may begin applying an administrative inactivity fee of up to EUR 5 (or equivalent in HUF) per calendar month to inactive accounts. Players will be notified via email prior to any such fee being applied. Where the Balance reaches zero due to inactivity fees, the Account may be closed.

4.4. Account Closure by Player

You may request the closure of Your Account at any time by contacting our Customer Support team at [email protected]. Any remaining Balance at the time of closure, after settlement of pending bets, will be refunded to You subject to completion of KYC requirements.

4.5. Account Closure by Energy Casino

Energy Casino reserves the right to restrict, suspend, or permanently close any Account, in its sole discretion, including but not limited to circumstances where:

• A Player has breached any provision of these Terms;
• Fraudulent activity, bonus abuse, or collusion is suspected or confirmed;
• A Player has provided false or misleading information;
• A Player is identified as a problem gambler or has requested Self-Exclusion;
• We are required to do so by applicable law, regulation, or court order.

5. Deposits & Withdrawals

5.1. Accepted Payment Methods

Energy Casino accepts the following payment methods for deposits and/or withdrawals. Available methods may vary based on Your location and are subject to change:

5.2. Deposit Limits

The following standard deposit limits apply:

• Minimum deposit: EUR 10 (or equivalent in HUF);
• Maximum single deposit: EUR 10,000 (or equivalent in HUF), subject to payment method limits;
• Players may set personal deposit limits lower than the standard maximums via their Account settings, in accordance with our Responsible Gaming policy.

5.3. Withdrawal Limits

• Minimum withdrawal: EUR 20 (or equivalent in HUF);
• Maximum withdrawal per day: EUR 5,000;
• Maximum withdrawal per week: EUR 20,000;
• Maximum withdrawal per month: EUR 50,000.

Players who win amounts in excess of the monthly withdrawal limit may receive the balance in instalments. Jackpot winnings may be subject to separate progressive payout schedules.

5.4. Withdrawal Conditions

Prior to processing any withdrawal request, the following conditions must be met:

• The Player’s identity must have been fully verified (KYC completed);
• Any applicable Wagering Requirements associated with Bonus Funds must be fulfilled;
• Withdrawals must be made to the same payment method used for the most recent qualifying deposit, where technically possible;
• There must be no outstanding suspicious activity investigation on the Account.

5.5. Currency Conversion

Where a payment is processed in a currency other than Your Account currency, conversion rates will be applied using interbank exchange rates at the time of the transaction, plus a currency conversion fee of up to 2.5%. Energy Casino is not responsible for exchange rate fluctuations.

5.6. Prohibited Transactions

The following are strictly prohibited:

• Depositing funds derived from illegal activities;
• Using a payment method that does not belong to You;
• Performing chargeback requests in bad faith;
• Using the Platform as a money-transfer vehicle without genuine gambling intent.

Any suspected fraudulent transactions will be reported to the relevant financial authorities, and the Account will be suspended pending investigation.

6. Bonuses & Promotions

6.1. General Bonus Terms

Energy Casino may offer various bonuses, free spins, cashback offers, loyalty rewards, and other promotional incentives (“Promotions”) from time to time. All Promotions are subject to these general Terms and any specific terms and conditions associated with each individual Promotion (“Promotion-Specific Terms”). In the event of conflict, Promotion-Specific Terms shall take precedence.

6.2. Bonus Eligibility

• Bonuses are available to verified Players aged 18 or over only;
• Unless otherwise stated, welcome bonuses are available to new Players registering for the first time;
• Only one Promotion may be active at a time, unless explicitly stated otherwise;
• Players who have opted for Self-Exclusion or any Responsible Gaming limit that conflicts with bonus terms are not eligible.

6.3. Wagering Requirements

Unless otherwise specified in Promotion-Specific Terms, the following standard conditions apply:

• Standard wagering requirement: 35x the bonus amount (or deposit + bonus, as specified);
• Only wagers placed on eligible games count towards meeting Wagering Requirements;
• Wagers placed with real-money funds are applied before Bonus Funds;
• Bonus Funds that have not met Wagering Requirements cannot be withdrawn and will be forfeited upon withdrawal request.

6.4. Game Contribution to Wagering Requirements

Different game categories contribute differently to Wagering Requirements. Standard contribution rates are as follows (subject to change per Promotion):

• Video Slots: 100%
• Live Casino Games (Roulette, Blackjack, Baccarat): 10%
• Table Games (RNG): 10%
• Video Poker: 10%
• Jackpot Slots: 50%
• Other Games: As specified per Promotion; may be 0%.

6.5. Bonus Expiry

Unless otherwise stated, Bonus Funds and any associated free spins must be used, and Wagering Requirements must be fulfilled, within 30 calendar days of the bonus being credited to the Account. Expired Bonus Funds and any winnings derived from them will be removed without notice.

6.6. Maximum Bet During Bonus Play

While Bonus Funds are active in Your Account, the maximum permitted single bet or spin value is EUR 5 (or equivalent in HUF). Bets exceeding this limit during bonus play may result in the forfeiture of the bonus and all associated winnings.

6.7. Bonus Abuse

Energy Casino employs advanced fraud detection systems to identify and prevent bonus abuse. Actions constituting abuse include, but are not limited to:

• Registering multiple accounts to claim a bonus more than once;
• Using strategies designed to exploit bonus terms with minimal risk;
• Providing false information to qualify for a Promotion;
• Coordinated play with other Players to satisfy wagering conditions artificially.

In confirmed cases of bonus abuse, all Bonus Funds and derived winnings will be forfeited, and the Account may be permanently closed.

6.8. No-Deposit Bonuses

Where a no-deposit bonus is offered, the maximum amount withdrawable from winnings generated by no-deposit bonuses is limited to EUR 50 (or equivalent in HUF), unless stated otherwise in Promotion-Specific Terms.

7. Games & Fair Play

7.1. Game Availability

Energy Casino offers a wide variety of games including video slots, classic slots, jackpot slots, live casino games, table games, video poker, and virtual sports. Game availability may vary by location and may be subject to change without prior notice. We reserve the right to remove any game from the Platform at any time.

7.2. Random Number Generator (RNG)

All Games on the Platform that are not live dealer games operate using a certified Random Number Generator (RNG). The RNG is independently tested and certified by accredited third-party testing laboratories to ensure genuine randomness and fairness of outcomes. Certification records are available upon reasonable request.

7.3. Return to Player (RTP)

Each Game displays its theoretical Return to Player (RTP) percentage, which represents the long-term statistical payout rate. RTP values are theoretical averages calculated over millions of game rounds and do not guarantee any specific outcome for any individual session.

7.4. Malfunctions & Technical Errors

In the event of a technical malfunction, system error, or software defect that affects the outcome of a game round, Energy Casino reserves the right to:

• Void the affected game round(s) and return the corresponding wager(s) to the Player;
• Review and correct any erroneous payouts made as a result of such malfunction;
• Suspend a Game or the entire Platform temporarily to address the issue.

Malfunction voids all pays and plays. Energy Casino shall not be liable for any losses resulting from system malfunctions beyond the return of the original wager where applicable.

7.5. Prohibited Software & Behaviour

The following actions are strictly prohibited and may result in immediate Account closure and forfeiture of funds:

• Using automated software, bots, scripts, or artificial intelligence to play or manipulate Games;
• Using exploits, bugs, or glitches to gain an unfair advantage;
• Collusion with other players or casino staff;
• Chip dumping or any form of match-fixing;
• Any form of cheating or dishonest conduct.

7.6. Disconnection Policy

Energy Casino is not responsible for losses resulting from interrupted internet connections. In the event of a disconnection during a game round, the game engine will complete the round using the last confirmed actions or the RNG outcome as applicable. Players are advised to maintain a stable internet connection when engaging in Real Money Play.

8. Tournaments & Lotteries

8.1. Tournament Rules

Energy Casino may offer casino tournaments, leaderboard competitions, and prize draws (“Tournaments”). All Tournaments are governed by these Terms and any additional Tournament-specific rules published at the time of the event. Players wishing to participate must opt in as required and must maintain an active, verified Account throughout the duration of the event.

8.2. Eligibility for Tournaments

Unless explicitly stated otherwise, all Tournaments are open to registered, verified Players who have made at least one qualifying deposit. Players who are self-excluded, on a Cooling-Off Period, or whose Accounts are under investigation are not eligible to participate.

8.3. Tournament Prizes

Tournament prizes may be awarded in the form of real money, Bonus Funds, free spins, or other non-monetary rewards. The prize structure will be published prior to the commencement of each Tournament. Real-money prizes are credited directly to the winner’s Balance without Wagering Requirements, unless otherwise specified. Bonus-based prizes are subject to the standard Wagering Requirements in Section 6.3.

8.4. Leaderboard Disputes

Leaderboard standings and scores are final as determined by the Platform’s game engine. In the event of a technical dispute, Energy Casino’s decision shall be final and binding.

8.5. Prize Draws & Lotteries

Prize draws and lottery-style promotions are governed by applicable promotion rules. Energy Casino ensures that all prize draws are conducted fairly and transparently. Results will be published on the Website or communicated to winners directly.

9. Intellectual Property

9.1. Ownership of Content

All content available on the Platform, including but not limited to text, graphics, logos, icons, images, audio and video clips, game interfaces, software code, and the compilation thereof (“Content”), is the property of Energy Casino or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and design rights.

9.2. Limited Licence to Users

Energy Casino grants You a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and its Content solely for Your personal, non-commercial entertainment purposes, in accordance with these Terms. This licence does not include the right to:

• Reproduce, copy, or redistribute any Content;
• Modify, adapt, translate, or create derivative works from the Content;
• Reverse-engineer, decompile, or disassemble any software on the Platform;
• Use the Content for any commercial purpose without prior written consent.

9.3. Trademarks

The name “Energy Casino”, the associated logo, and all related marks are the property of the Operator. Unauthorised use of these marks is strictly prohibited.

9.4. User-Generated Content

By submitting any content to Energy Casino (e.g., reviews, chat messages, feedback), You grant Energy Casino a perpetual, worldwide, royalty-free licence to use, display, and distribute such content in connection with operating the Platform.

10. Limitation of Liability

10.1. No Warranty

The Platform and all Games are provided on an “as is” and “as available” basis. Energy Casino makes no warranties or representations, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

10.2. Limitation of Financial Liability

To the maximum extent permitted by applicable law, Energy Casino’s total aggregate liability to You arising out of or in connection with these Terms, the Platform, or any Game shall not exceed the total amount of deposits made by You in the twelve (12) months preceding the event giving rise to the claim.

10.3. Exclusion of Consequential Loss

Energy Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of opportunity, or loss of goodwill, whether arising in contract, tort (including negligence), or otherwise, even if Energy Casino has been advised of the possibility of such damages.

10.4. Force Majeure

Energy Casino shall not be liable for any failure or delay in performance of its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, internet outages, cyberattacks, or failures of third-party service providers.

10.5. Third-Party Websites

The Platform may contain links to third-party websites. Energy Casino does not endorse, control, or accept responsibility for the content or practices of any third-party sites. Your use of any third-party site is at Your own risk and subject to the terms of that site.

11. Dispute Resolution

11.1. Internal Complaints Procedure

If You have a complaint relating to the Platform or any Game, You should first contact our Customer Support team at [email protected]. Please include Your Account username, a detailed description of the issue, and any supporting documentation. We aim to acknowledge all complaints within 48 hours and to provide a full response within 14 business days.

11.2. Escalation

If You are dissatisfied with the outcome of the internal complaints process, You may escalate Your complaint to our senior compliance team by requesting escalation in writing. A senior review will be completed within 30 calendar days.

11.3. Alternative Dispute Resolution (ADR)

Should the internal and escalation processes fail to resolve the matter to Your satisfaction, You may refer Your complaint to an independent Alternative Dispute Resolution (ADR) provider. Details of the applicable ADR provider will be communicated to You at the time of escalation.

11.4. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international laws and regulations, taking into account the Player’s country of residence where required by mandatory local law.

11.5. No Class Actions

To the extent permitted by law, You agree to resolve disputes with Energy Casino on an individual basis only and waive any right to participate in any class action, collective proceeding, or representative action against Energy Casino.

12. Health & Safety

12.1. Gambling-Related Harm

Energy Casino acknowledges that gambling, if not conducted responsibly, can cause harm to some individuals. We are committed to promoting a safe and responsible gambling environment and take seriously our obligations towards Player welfare.

12.2. Stress and Fatigue

We strongly advise Players not to engage in gambling when they are stressed, fatigued, emotionally distressed, or under the influence of alcohol or other substances. Impaired decision-making can significantly increase the risk of harmful gambling behaviour.

12.3. Seeking Help

If You or someone You know is experiencing gambling-related harm, we encourage You to consult the resources listed in our Responsible Gaming Policy. Dedicated support organisations are available in Hungary to provide confidential assistance.

13. Responsible Gaming

13.1. Our Commitment

Energy Casino is committed to providing a safe, fair, and responsible gambling environment. We provide a comprehensive suite of Player Protection Tools designed to help You manage Your gambling activity. For full details, please consult our dedicated Responsible Gaming Policy.

13.2. Available Tools

The following tools are available to all registered Players at no charge:

• Deposit Limits (daily, weekly, monthly);
• Loss Limits (daily, weekly, monthly);
• Session Time Limits;
• Reality Checks (pop-up reminders at configurable intervals);
• Cooling-Off Periods (temporary account suspension);
• Self-Exclusion (short-term or indefinite).

These tools can be activated via Your Account settings or by contacting Customer Support at [email protected].

13.3. Underage Gambling Prevention

Energy Casino strictly prohibits access to the Platform by individuals under the age of 18. We use a combination of technical controls, KYC verification, and parental control recommendations to prevent underage gambling. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites.

14. Miscellaneous

14.1. Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between You and Energy Casino with respect to Your use of the Platform and supersede all prior understandings, agreements, or representations.

14.2. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

14.3. Waiver

The failure of Energy Casino to enforce any provision of these Terms at any time shall not be construed as a waiver of that provision or of the right to enforce it at a later date.

14.4. Assignment

You may not assign, transfer, or sub-licence any of Your rights or obligations under these Terms to any third party without prior written consent from Energy Casino. Energy Casino reserves the right to assign its rights and obligations under these Terms to any affiliate or successor entity.

14.5. Contact Information

For any questions or concerns regarding these Terms, please contact our Customer Support team:

• Support Email: [email protected]
• Privacy / DPO Email: [email protected]
• Website: energy-nyerogep.com